Airport Operations Centre

Integrating People, Process, Technology and Construction for operational readiness

People Flow

Automating passenger flow with deployment of 3D technology sensors

Command & Control

Technology rollouts of voice, data, CCTV & VMS solutions

Critical National Infrastructure

Delivering mission critical and regulatory changes within the CNI arena

Self Service Check-In

Delivering self-service kiosk and bag drop transformation at London Stansted Airport

Simon Telling

APOC Programme Manager & Prosci Business Change Practitioner

Business Change first: People, Process, Technology and Construction


Simon is a security-cleared Programme Manager and qualified Prosci Business Change Practitioner specialising in Airport Operations Centre delivery across complex, regulated airport environments. Through Pro-Tel Services Ltd, he integrates People, Process, Technology and Construction to achieve organisational adoption, operational readiness and measurable benefits.