Productivity improvement with the increase of passenger and cabin baggage tray count…

…by automating passenger flow with the deployment of 3D technology sensors and on-demand video content to Gatwick Airport. Non-cash releasing (non-CRB) benefits included customer satisfaction and improved efficiency by re-deployment of existing technology from previous projects in a mix of agile/ waterfall methodology. Cash releasing (CRB) benefits including a reduction in operating costs by re-distribution of its current infrastructure and Opex savings to the business of £1.68 million on manpower costs. The solution was later deployed into staff lanes.

Delivered a hybrid productivity-based COTS & Custom program to integrate a third-party automated workforce scheduling system for security staff. A replacement of a paper-based workflow with automated technology using open standards for industry compatibility, resulting in a manpower saving of £500,000 pa.